Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website kidsateduplay.co.za.
1. INTRODUCTION
1.1 The Protection of Personal Information Act 4 of 2013 (“POPIA”) gives effect to the constitutional right to data privacy in terms of Section 14 of the Bill of Rights of the Constitution.
1.2 This policy explains how Kids At Edu-Play obtains, uses and discloses PII in accordance with the requirements of POPIA.
1.3 The responsible use of the Kids At Edu-Play website and related resources in respect of data privacy is important to us and we are committed to protecting your privacy and to ensure that your PII is collected and used properly, lawfully and transparently.
2. WHAT PERSONAL INFORMATION WE COLLECT
When using or registering on our website (as is appropriate), you may be asked to enter your name, email address, mailing address, credit card information or other details, depending on the use of the website.
3. WHEN DO WE COLLECT INFORMATION?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
4. HOW DO WE USE YOUR INFORMATION?
We may use such information in the following ways:
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- To personalise the user’s experience and to allow us to deliver the type of content and product offerings in which users are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
5. HOW DO WE PROTECT VISITOR INFORMATION?
5.1 Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make visitors to the website as safe as possible. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
5.2 We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
5.3 All transactions are processed through a gateway provider and are not stored or processed on our servers.
5.4 We take all reasonable steps to keep Kids At Edu-Play electronic platforms or facilities, including its website, secure at all times. However, Kids At Edu-Play advises that it cannot guarantee the security of any information provided to Kids At Edu-Play via the internet, e-mail or social media sites. Kids At Edu-Play cannot be held liable for any loss or unauthorised use or interception of information transmitted via these electronic platforms or websites which is beyond our reasonable control.
6. DO WE USE ‘COOKIES’?
6.1 Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
6.2 We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
6.3 We use cookies to:
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
- Help remember and process the items in the shopping cart.
- We may also use trusted third-party services that track this information on our behalf.
6.4 You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (i.e., Chrome, Firefox, Edge, Brave etc.) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
6.5 If you disable cookies, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
7. HOW CAN YOU OPT OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
7.1 You can request to have your information removed by sending an email to . We will then respond with the process.
7.2 Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
8. THIRD PARTY DISCLOSURES
8.1 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
8.2 However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
9. THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
10. TRANSFER OF YOUR PERSONAL INFORMATION
10.1 Your information, including PII, may be transferred to — and maintained on — computers located outside of the Western Cape or South Africa where the data protection laws may differ from those in your jurisdiction.
10.2 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
11. DISCLOSURE OF YOUR PERSONAL INFORMATION
11.1 If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy
11.2 Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court, a government department or government agency).
12. RETENTION OF YOUR PERSONAL INFORMATION
We will retain your personal information PII only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
13. SERVICE PROVIDERS
We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
14. ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the advertisements of its own advertising network. You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visitors’ activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms webpage at https://policies.google.com/privacy/
15. PAYMENT PROCESSORS
We may provide paid products and/or services on our Website. In this case, we use third-party services for payment processing (payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
17. REVISION OF POLICIES
Kids At Edu-Play reserves the right to, and may from time to time, update this Privacy Policy. Any such revision will be published as an amended version on the Kids At Edu-Play website.
Please read our website Terms and Conditions of use.
Last Updated: 11:05, 21 June 2023